AI-Based IT Management
24/7 AI support and centrally managed device operations for your team.
A scalable IT operations solution combining intelligent text and voice support with secure device management for organizations that need reliable IT service without depending on in-house personnel.
What Is It?
AI-Based IT Management combines two integrated components: AI-Based Text and Voice Support, giving your team 24/7 access to an intelligent support assistant that knows your devices and can communicate in Turkish and English; and Device Management, allowing Analytec to remotely configure, monitor, secure and support laptops, iPhones, Android phones, tablets and other organizational devices through centrally managed profiles and policies.
Compared with hiring a dedicated in-house IT staff member, this approach can offer significant advantages in cost, security, reliability and scalability.
Who Is It For?
Organizations and companies that require reliable, 24/7 IT services without depending on in-house personnel, particularly where remote IT support, device security, and scalable user assistance are critical.
Core Components
AI-Based Text and Voice Support
Your team can access an intelligent support assistant at any time for routine IT questions, device guidance and first-line troubleshooting in Turkish and English.
Device Management
Analytec can remotely configure, monitor, secure and support laptops, iPhones, Android phones, tablets and other devices through centrally managed profiles and policies.
What Makes It Different?
AI Support Is Always Available
In-house support is limited by one person's working hours.
The support panel can handle multiple text and voice requests at the same time, reducing waiting and downtime for routine issues.
Device Inventory Is Part of the Context
Generic helpdesks ask the same discovery questions repeatedly.
The assistant can work with the organization's device inventory and official device documentation where available, so troubleshooting starts closer to the actual environment.
Security Policies Are Centrally Enforced
Manual setup leaves gaps between devices.
Managed profiles can apply password, encryption, screen lock, application and update policies across laptops, phones and tablets.
Remote Actions Protect Lost Devices
Lost or stolen devices often create urgent data risk.
Devices can be locked or wiped remotely when needed, helping protect confidential information without waiting for physical access.
How It Works
01
Collect the Device Inventory
Identify the organization's laptops, phones, tablets, operating systems and ownership structure.
02
Choose the Right MDM or UEM Platform
Recommend the right management platform based on the device mix, security needs and operating model.
03
Configure Profiles and Security Policies
Set up managed profiles, device policies, application deployments and remote support rules.
04
Open the AI Support Panel
Give the team access to AI-based text and voice support for everyday IT needs.
Included Across All Suites
IT management supports every operational package because secure devices, reliable support and scalable access management are essential across teams.